COVID-19


July 21, 2021

The Future of Healthcare Called: It’s Here, and Consumers are in Charge

Consumerization was a major healthcare trend before COVID-19, but the pandemic has clearly accelerated it. Given the continued higher use of telehealth services post-pandemic as well as recent news that consumer retail giants Amazon, Walmart and even Dollar General are expanding their healthcare offerings, consumers are driving change. Retailers and other industries like banking and travel with strong consumer strategies understand how to appeal to consumers through convenience and simplicity, two qualities that healthcare (although improving) is lagging.

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May 19, 2021

The Results are in: Patient Volume is a Top 2021 Priority

Driven by major revenue losses due to COVID-19, increasing patient volume was deemed the top priority for physician practices in 2021 and beyond, according to a recent poll conducted by Epion Health. Poll respondents characterized boosting the number of appointments to their practice as “critical” or “most critical,” more than any other priority for 2021. 

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April 14, 2021

Virtualization in Healthcare: Promoting Streamlined Access to Care

In a study of 2,000 adults from around the United States, two-thirds of respondents stated that COVID-19 increased their willingness to try telehealth in the future. This is in comparison to about 25 percent who expressed they hadn’t previously considered it an option

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February 17, 2021

Telehealth: By the Numbers

In the 1920s, radios were used to communicate medical advice to clinics on ships. Thirty years later, two Pennsylvania physicians exchanged radiologic images through telephone lines. A little more than 20 years ago, the University of Alaska Anchorage and the Alaska Native Health Board created the Village Telemedicine Project to provide telemedicine equipment to four regional hospitals and 20 village clinics to benefit Alaska Native people.

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July 13, 2020

Telehealth: Tackling Challenges of Healthcare During COVID-19

Probably one of the industries most affected by the COVID-19 pandemic is healthcare. Physicians and nurses are working endless hours to treat patients, and hospitals and health systems are trying to ramp up their testing capabilities for the influx of people who suspect they have the new coronavirus.

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June 08, 2020

Five Things COVID is Teaching Us About the Patient Experience

In the school of hard knocks, the coronavirus is the new headmaster.

COVID-19 administered a nearly impossible financial test to physician practices, forcing them to quickly rethink the way they deliver care.

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